For patient inquiries, please contact our Global Services office either by phone (+1-212-746-9100) or by email [email protected]. Our Global Services team will then ask you to submit a patient intake form. Once our team has received your information a patient coordinator will be assigned to your case.
As soon as a patient coordinator is assigned to your case he or she will contact you for more information regarding your medical needs and request a copy of your medical records. Please make sure that your records are complete, in English, and include all relevant scans, x-rays and test results. If you need your medical records translated, our Coordinators can refer you to a translation service. Please speak with a patient coordinator prior to sending any medical records.
Once your Regional Coordinator receives a copy of your medical records, he or she will send them to the appropriate physician for review. If a NYP physician agrees to accept you as a patient, our Financial Counselors will create an Estimate of Charges based on the recommend course of treatment.
Please click here for more information about our dedicated Financial Services team.