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Families & Visitors

Family-centered care promotes the health and well-being of children and their families through a respectful family-professional partnership. This approach relies on families, physicians, staff, and administrators working together to care for children. Family-centered care honors the strengths, cultures, traditions, and expertise that everyone brings to this relationship. Family involvement in their child’s health care can help foster better health outcomes and greater patient satisfaction.

Visiting Hours

NewYork-Presbyterian has open visiting hours. To provide patients with more support from their loved ones, there are no set visiting times. Parents or guardians may decide who visits and when. Please note, for the well-being of our patients, members of the care team may limit visiting. Our staff will work with families, especially those in semi-private rooms, to allow patients time to rest and sleep. 

NewYork-Presbyterian Hospital does not restrict, limit, or otherwise deny visitation privileges based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity, or expression. 

Family Advisory Council

The Family Advisory Council (FAC) is a group of dedicated parents, hospital staff, and faculty who work together to make our hospital a better place for children and families and to help improve care. The FAC groups of NewYork-Presbyterian Morgan Stanley Children’s Hospital and NewYork-Presbyterian Komansky Children’s Hospital aim to promote family-centered care, an approach to health care that respects the central role the family plays in caring for a sick child, both in and out of the Hospital setting. With family-centered care, doctors, nurses, administrators, and families all collaborate in an environment of trust and respect.

Child Life Services & Education

NewYork-Presbyterian employs certified Child Life specialists who mix education and play to help children cope with their hospitalization and illness. They also provide information and support to families and advocate for the needs of hospitalized children.

Health, Nutrition, and Wellness Tip Sheets

Looking for ideas to help your family eat healthily, stay active, or get better sleep? NewYork-Presbyterian has created a variety of tip sheets to help parents.

What to Expect

What children can imagine about surgery and other medical procedures is often more frightening than reality. To help reduce your child’s fears — and your own anxieties — we have prepared What to Expect guides to answer questions to common questions.

NewYork-Presbyterian Morgan Stanley Children’s Hospital

NewYork-Presbyterian Komansky Children’s Hospital