Patients' Rights
At NewYork-Presbyterian Hospital, we respect the rights of all patients, which are guaranteed by state and federal laws.
The Hospital does not discriminate against any person on the basis of race, color, national origin, ethnicity, culture, disability, age, sex, religion, socioeconomic status, sexual orientation, gender identity or expression, source of payment, or any other characteristic protected by law, in admission, treatment, or participation in its programs, services, and activities. This includes that the Hospital will use the name, pronouns, and title with which a person self-identifies, regardless of any prior gender identification.
Your Rights as a Hospital Patient in New York State
You can review Your Rights as a Hospital Patient in New York State at health.ny.gov/publications/1449
Patient Rights and Responsibilities
For Adult Patients, Breastfeeding Mothers, and Parents
Civil Rights and Non-Discrimination
NewYork-Presbyterian Hospital complies with applicable federal civil rights laws and does not discriminate against anyone on the basis of race, color, religion, creed, national origin, age, disability, or sex (including sex characteristics, pregnancy or related conditions, and/or sexual orientation). If you believe that NewYork-Presbyterian Hospital, or any of its workforce members, has failed to meet this standard or discriminated in any way, you can speak with someone in our Patient Services Administration using the contact information found at: https://www.nyp.org/patientservices.
You may also contact our Compliance Helpline at: (888) 308-4435 or send an email to [email protected].
Finally, you may choose to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR), electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Customer Response Center: (800) 368-1019
TDD: (800) 537-7697
Or by contacting the OCR Eastern Region (handling New York matters) at:
Office for Civil Rights
U.S. Department of Health and Human Services
Jacob Javits Federal Building
26 Federal Plaza - Suite 3312
New York, NY 10278
Customer Response Center: (800) 368-1019
TDD: (800) 537-7697
Email: [email protected]
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.
Federal and State Agencies inquiring about NewYork-Presbyterian Hospital’s civil rights and non-discrimination policies, procedures and practices can direct their inquiries to the Office of Legal Affairs and Corporate Compliance through the Compliance Helpline at: (888) 308-4435 or by sending an email to [email protected].