General Visitation Guidelines

Effective June 19, 2020

NewYork-Presbyterian (NYP) is committed to providing you high quality, safe and compassionate care. As the number of individuals with COVID-19 continues to decline in our community, we are pleased that we may pilot a Visitation Program in accordance with recent New York-State Department of Health guidelines.

The Pilot Visitation Program will enhance the opportunity for your family members or loved ones to visit you while you are hospitalized at NYP, in addition to those that may visit per our current visitation policy.

This Pilot Visitation Program at NYP is effective Friday, June 19, 2020. The visitor must:

  • Be limited to one adult person per visit
  • Undergo temperature and symptom screening upon arrival*
  • Perform hand hygiene and wear appropriate personal protective equipment at all times
  • Remain at your bedside throughout the visit unless directed by your clinical team
  • *If a visitor does not pass the screening process or does not follow hospital protocols, they will not be allowed to visit. You may select a different visitor.

Visitation hours will vary by location as follows:

  • General inpatient units: limited to 1 visitor between 11:00 am-3:00 pm daily
  • Emergency Department: limited to 1 visitor, starting at patient arrival for a maximum stay of four hours
  • Same Day Surgery and Procedures: limited to 1 visitor, starting at patient arrival through the intake process and may rejoin at the patient discharge process

We understand that this is a particularly stressful time in your life, especially in light of the pandemic. Please know that we remain wholly dedicated to supporting you and your family during this challenging time.

If you have any questions about these changes, please do not hesitate to speak with Patient Services Administration or your care team. Thank you for observing these important measures in the pilot program to promote a safe and healing environment for all.

 

COVID-19 PUBLIC HOTLINE

646-697-4000
For general questions about exposure or health concerns

For More Information on COVID-19

Visit the CDC website at www.cdc.gov or NewYork-Presbyterian website at nyp.org/coronavirus-information.

NYP Virtual Urgent Care

Individuals who are not feeling well can have a live video visit with one of our doctors through our Virtual Urgent Care service at nyp.org/urgentcare.

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