General Visitation Guidelines

For Patients and Visitors

• Visitors who are sick will not be permitted to enter the Hospital; this is without exception.
• We encourage visitors to remain closely connected to their loved ones through virtual means, including Skype, FaceTime, and/or phone.
• Temporary visitation may be granted for patients in extenuating circumstances, such as imminent end-of-life and/or a specific patient needing extra support. For example, specific patients needing extra support include those with intellectual and/or developmental disabilities or other cognitive impairments.
• Any visitor must wear appropriate personal protective equipment at all times.

Inpatient Locations

• At this time, no visitors are permitted for adult patients.
• One visitor per pediatric patient are allowed in the pediatric units and the Neonatal Intensive Care Unit (NICU). These visitors can only be parents, guardians, or family care partners. When possible, the designated visitors should remain the same for the course of admission.
• One birthing partner or support person will be allowed to be with our obstetric patients during labor and delivery.
• At this time, no visitors are permitted in the postpartum units. We understand that this will be difficult for our patients and their loved ones, but we believe that this is a necessary step to promote the safety of our new mothers and children.

Behavioral Health

• No visitors are permitted for adult patients. Exceptions may apply based on the clinical team’s judgment.
• For patients under the age of 18, one visitor per day is permitted.

Emergency Departments (ED)

• Visitors are prohibited in adult ED patient areas. Based on the clinical team’s judgment, one visitor may be permitted.
• Only one visitor per pediatric patient is allowed in the pediatric ED; parent or caregiver only. Please speak with the patient’s clinical team if the patient requires additional assistance.

Outpatient Locations and Physician Practices

• Visitors will not be permitted to accompany adult patients to their appointment, unless special assistance is required.
• Pediatric patients may be accompanied by one adult caregiver.
• Any visitor who is coughing or shows other signs of illness will be asked to kindly leave.
• During the appointment, we encourage patients to keep in contact with their loved ones through virtual means, including Skype, FaceTime, and/or phone. Staff will assist patients if needed.

For More Information on COVID-19

Visit the CDC website at www.cdc.gov or NewYork-Presbyterian website at nyp.org/coronavirus-information.

NYP Virtual Urgent Care

Individuals who are not feeling well can have a live video visit with one of our doctors through our Virtual Urgent Care service at nyp.org/urgentcare.

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