Health Home Overview

NewYork-Presbyterian Ambulatory Care Network

Health Home

Referral Process

What is the NYP Health Home Referral Process?

  1. Complete the electronic Health Home referral form
    1. If it is an urgent / same day referral, please call 212-342-0454 and someone will assist you.
  2. Someone from the Health Home team will contact you:
    1. If the patient is eligible for the NYP Health Home, the Health Home team will assign the patient to one of our collaborators.
    2. If the patient is not eligible for the NYP Health Home and / or the patient is already engaged with another Health Home, the NYP Health Home Team will reach out to another lead Health Home to connect you.
  3. For urgent referrals, the Health Home team will contact you within the same business day.
  4. For non-urgent referrals, the Health Home team will contact you within 2 – 3 business days.
  5. Follow up with the Health Home partner within 2 business days to review case to ensure connection was made.

All referral updates and communication will be via email and/or phone.