What is a Health Home?
Health Home is an intensive collaborative care management program that supports New Yorkers experiencing chronic health challenges. The program helps enrolled members to navigate and access the healthcare and social services needed to improve physical, behavioral health, and general wellbeing.
Each patient enrolled in Health Home is assigned a care manager who oversees and supports access to primary and specialty care services, and connection to community-based resources. Care managers, providers, and patients work closely together to develop a patient-centered care plan that empowers Health Home members to be active in improving health outcomes and quality of life.
What are the goals of Health Homes?
- Improve overall health and wellbeing by promoting self-care and engagement in healthcare care services.
- Reduce the frequency of emergency department visits, inpatient admissions, and lower rates of readmissions after hospital discharge.
- Increase trust in the healthcare system and healthcare providers.
- Ensure patients have direct access to resources and tools needed to improve their health and quality of life.
- Enhance health data exchange among providers and health systems to provide a complete view of health conditions and improve care coordination services.
- Strengthen collaboration between health systems and community organizations.