As one of the largest and most comprehensive healthcare institutions in the world, NewYork-Presbyterian is committed to excellence in patient care, research, education, and community service.
With our dedicated staff, modern facilities, state-of-the-art technology, commitment to quality care, and role in educating future health-care professionals, NewYork-Presbyterian (NYP) has earned a reputation as a leader in healthcare. Whether providing specialty care to the tiniest newborns, performing complex cardiothoracic surgery, or offering comprehensive primary care, NewYork-Presbyterian delivers excellence in healthcare with compassion and caring.
Department of Pharmacy
The primary mission of the NewYork-Presbyterian Department of Pharmacy is to provide safe, effective, and comprehensive pharmacy services at the highest quality to all patients in association with other health care providers. Our core values include: Patient-Centered Care, Teamwork, Respect, Innovation, and Engagement.
The Department of Pharmacy at NewYork-Presbyterian provides pharmacy services to patients and health care providers at all hospital centers. Our department is fully integrated and standardized across our seven main hospital campuses as well as our three regional hospital sites to ensure that all patients receive the highest quality of pharmaceutical care. Twenty-four hour services are provided in both a centralized and decentralized manner, with satellite pharmacies being strategically located near critical care areas and within operating rooms.
Scope of Service
The Department of Pharmacy continually embraces visionary thinking, thoughtful management, and new technology to maintain its distinction as a leader in operational and clinical excellence. Our policies, guidelines, programs, and services are designed to promote the highest quality standard of pharmaceutical care for our patients. Medication use policies, treatment guidelines, and targeted drug monitoring programs are continuously developed, updated, and implemented so that medication use is safe, efficacious, and cost-effective. The Department of Pharmacy provides background information, data, and recommendations to the Enterprise Formulary and Therapeutics (F&T) Committee and its subcommittees to support the development of guidelines and policies for the appropriate use of medications.
Clinical & Operational Pharmacy Services
The Department of Pharmacy provides medications ordered for patients in a ready-to-administer form. In addition to dispensing unit dose medications, our department also compounds IV solutions, repackages medications that are not available in unit-dose packaging, and prepares customized doses/products for special populations such as pediatrics. To both support our pharmacy operations and enhance patient safety, our department leverages state-of-the-art automated systems. Such systems include automated dispensing cabinets, anesthesia workstations, medication carousels, bar code medication administration, robotic technologies for repackaging medications and maintenance of our perpetual inventory, intravenous gravimetric workflow systems with built-in image capture and barcode validation, automated physician order entry system through the EPIC electronic medical record, and online drug information resources.
Clinical and specialty pharmacy services are provided in various care areas including, but not limited to, drug information, general medicine, pediatrics, critical care, infectious diseases, solid organ transplant, nutrition, oncology, psychiatry, and investigational drug services. Our pharmacists also provide clinical support in the form of various activities, including pharmacokinetics consultations, therapeutic drug monitoring, and admission and discharge medication reconciliation and education. In addition, many of our pharmacy personnel are decentralized from the pharmacy satellites to patient care areas to improve medication availability, increase interdisciplinary collaboration, streamline communication, standardize medication administration, and improve patient satisfaction without compromising operational efficiency.
The Department of Pharmacy has expanded our clinical services to support several Internal Medicine and Family Medicine practices within our Ambulatory Care Network. Many of our ambulatory care pharmacists have established collaborative drug therapy management (CDTM) agreements with their physician colleagues to further expand their scope of practice. Our pharmacists are also heavily involved in telemedicine activities such as conducting virtual medication consultations with solid organ transplant recipients. In addition, our pharmacists help to coordinate transitions-of-care through both admissions and discharge medication reconciliation, medication counseling and education, and coordination of pharmacotherapy services. Our outpatient pharmacies also contribute to improved access to medications for our patients by filling discharge prescriptions and helping our patients overcome barriers to medication adherence.
The NYP Specialty Pharmacy is an outpatient pharmacy program that uses an integrated service model to provide closed-loop, end-to-end care for NYP patients. The NYP Specialty Pharmacy not only provides prescription fulfillment services, but also supports patients through the provision of medication education, completion of prior authorizations, and assistance in obtaining financial aid. Specialty services span multiple clinic sites and disease states, including but not limited to infectious diseases, hematology and oncology, transplant, immunology, endocrinology, and high-risk obstetrics. Our Specialty Pharmacy is also fully accredited by both the Utilization Review Accreditation Commission (URAC) and the Accreditation Commission for Health Care (ACHC).
Our pharmacists are actively involved in the evaluation of clinical protocols and therapeutic management of our patients. Individuals from the Department of Pharmacy are also involved in numerous research activities and publish articles and present posters and abstracts at professional meetings. Our pharmacy staff also supports research through membership on the Institutional Review Boards at both the Columbia and Weill Cornell medical colleges. Investigational drug pharmacies at the various campuses manage all investigational drugs utilized in clinical trials at these locations.
The Department of Pharmacy leverages the latest technology to increase productivity, improve efficiency, enhance regulatory compliance, and improve patient safety. Our department assumes responsibility for the medication content within information systems and many of the clinical and decision support applications utilized by the organization. In addition, our department maintains a robust data analytics infrastructure to ensure that decisions made throughout the year regarding our strategic vision can be made in an expedient and data-driven fashion. Our Data Analytics, Informatics, and Information Technology teams help to streamline medication use practices, support productivity, and improve operational efficiency across our organization.
Regulatory & Medication Safety
A mainstay of the Department of Pharmacy is identifying conditions and practices that have caused or have the potential to cause medication-related errors, identifying the root cause, and responding with appropriate actions to prevent patient harm. The department regularly evaluates opportunities for enhancing medication safety throughout the organization. External medication-related events are also reported to the department in order to proactively enhance safe practices at this institution. In addition, our department is also committed to continuous quality improvement through longitudinal process improvement projects and ongoing medication safety initiatives across the enterprise.
Training & Educational Programs
The Department of Pharmacy has also established training and education programs to foster the professional development of our pharmacy staff as well as our pharmacy students.
Residency Training Program
The department offers American Society of Health-System Pharmacists (ASHP) accredited general practice residency (PGY1), PGY1/PGY2 health system pharmacy administration and leadership (HSPAL) and specialty practice residency (PGY2) programs. These competitive programs enable our residents to put knowledge into practice while learning from leading pharmacy and medical thought leaders in the country.
External University Affiliations
We offer comprehensive training programs for pharmacy students seeking to gain experience in a large academic medical center. The Department of Pharmacy is currently affiliated with St. John’s University, Long Island University, and University of the Sciences in Philadelphia (USP).
The Department of Pharmacy is an American Council of Pharmaceutical Education (ACPE) accredited provider of pharmacy-based continuing education programs. In addition, members of our department provide numerous external educational programs on a local, state, and national level.
Other Educational Activities
Members of the department are also involved in the education of medical and nursing students from both Columbia and Cornell Universities as well as house staff, medical residents, fellows, attending physicians and other health-care professionals within the hospital.
Life in New York City
NewYork-Presbyterian is located in New York City, one of the world's foremost capitals of science, culture, arts, and business. With different activities available every day of the week, there are attractions for individuals with varying interests. See a Broadway show, visit museums, go to cultural festivals and enjoy food and music as rich and diverse as the people. Employees of NewYork-Presbyterian enjoy discounts on various services such as car rentals, cell phone service, and restaurants, among many others.