Visiting Guidelines

NewYork-Presbyterian Hospital is committed to providing all patients full and equal visitation privileges consistent with a patient’s preference, and does not restrict, limit, or otherwise deny visitation privileges based on race, color, national origin, ethnicity, culture, disability, age, sex, religion, socioeconomic status, sexual orientation, gender identity or expression, source of payment, or any other characteristic protected by law.

Patients may designate a support person, an adult family member or friend, to provide emotional support during their Hospital stay. Unless otherwise indicated, the support person has access to the patient 24 hours a day.

General Visiting Hours

7 am to 9 pm

Age of Visitors

Children are permitted to visit with adult supervision. Some units may have additional guidelines for children.

Number of Visitors

In order to promote rest, healing, and privacy, loved ones and friends are encouraged to schedule their visits. From 7 am to 9 pm, we limit visitors at the bedside to two at a time. Many units have visitor waiting areas or lounges. Special requests for visiting should be discussed with the patient’s nurse.

Overnight Visiting/Quiet Hours

9 pm to 7 am

From 9 pm to 7 am, we observe quiet hours and encourage visitors to leave the Hospital for the night. Everyone on the unit is asked to speak softly and place cell phones on vibrate.

During this time, at the request of the patient, one support person selected by the patient is welcome to stay. For patients in semi-private rooms, the support person may stay in the unit’s visitor lounge and visit intermittently, as long as the patient in the other bed is not disturbed. In some instances, the support person may be given permission to remain at the bedside throughout the night if the other patient does not object. For patients in private rooms, a support person may remain in the room overnight. Unique situations should be discussed with the staff.

Visitor Belongings

Visitors are responsible for keeping cell phones, computers, and other belongings in their presence at all times. For infection control or safety reasons, some units may have special considerations as to what items may be brought into a patient’s room. Please check with the nurse.

Information Desks

The Information Desks provide directions and information to patients and visitors.

Main Lobby
(212) 312-5110
170 William Street
Seven days a week, 24 hours a day

Emergency Department Lobby
(212) 312-5021
83 Gold Street
Seven days a week, 24 hours a day

Vending Machines

Vending machines are available 24 hours a day on the first floor near the B elevator bank.


An ATM is located in the Gold Street lobby.

Public Restrooms

Gender neutral public restrooms are located in the lobbies of the William Street and Gold Street entrances and on most patient floors. For infection control purposes, bathrooms in patient rooms are for patient use only.


Families and friends of patients at NewYork-Presbyterian Lower Manhattan Hospital may find the following list of hotels useful. They are located in close proximity to the Hospital.

Club Quarters Wall Street
52 William Street
New York, NY 10005
(212) 269-6400

Millenium Hilton
55 Church Street
New York, NY 10007
(212) 693-2001

Holiday Inn Wall Street
51 Nassau Street
New York, NY 10038
(212) 227-3007

Aloft Hotel
Manhattan Downtown

49-53 Ann Street
New York, NY 10038
(212) 513-0003

Doubletree by Hilton
8 Stone Street
New York, NY 10004
(212) 480-9100

Best Western
231 Grand Street
New York, NY 10013
(212) 925-1177

The Wagner at the
Battery Hotel

2 West Street
New York, NY 10004
(212) 344-0800