Community Programs and Services

NewYork-Presbyterian Ambulatory Care Network

Center for Community Health Navigation

Initiated in 2005, the mission of the Center for Community Health Navigation (CCHN) is to support the health and well-being of patients through the delivery of culturally-sensitive, peer-based support in the emergency department, inpatient, outpatient, and community settings.

A group of people holding an NewYork-Presbyterian sign at an event

Based on sites across the NYP enterprise, and in surrounding communities, the Center’s overarching objectives are to support healthcare self-management, to connect patients with needed clinical care and social support, and to encourage optimal health care system utilization. CCHN works to achieve these objectives by:

  • Facilitating access to care at NewYork-Presbyterian Hospital and in the community
  • Deepening connections between NewYork-Presbyterian Hospital and community resources
  • Developing and sustaining innovative patient-centered initiatives
  • Advancing the Community Health Worker (CHW) role and workforce
  • Enhancing the CHW knowledge base and informing local and national best practices 



CCHN encompasses 2 peer-based models:


Center Leadership

Patricia Peretz, MPH
Director, Community and Population Health Strategy Director, Center for Community Health Navigation
[email protected]

Erina Greca, MPA
Project Leader, Center for Community Health Navigation
[email protected]

Luisa Santos
Program Director, Patient Navigator Program Operations
[email protected]

Kristy Medina, MPH
Program Director, CHW Program Operations
[email protected]