Started in 2005, the Center for Community Health Navigation supports the health and wellbeing of patients through the delivery of culturally sensitive, peer-based support in the emergency department, inpatient, outpatient, and community settings.
Center for Community Health Navigation
Mission
Community Health Worker
Location: Outpatient, Community
Area of Focus: Pediatrics, Internal Medicine, Maternal Health
Role:
- Help patients achieve clinical and social goals during a 6-month program
- Deliver bilingual, culturally sensitive, peer-based education and support
- Connect to social services and support
- Conduct home visits and appointment accompaniment
- Support patient portal enrollment and navigation
Patient Navigator Program
Location: ED & Inpatient
Role:
- Deliver bilingual, peer-based education and support
- Schedule appointments
- Connect to insurance/financial support
- Support appointment adherence
- Support patient portal enrollment and navigation
- Screen for social needs and connect to support
Health Promotion Program
Location: Outpatient
Role:
- Facilitate equitable access to health information, resources and support.
- Proactively support patients who need help before their appointment to complete the screen for social determinants of health
- Connect patients with needs to appropriate resources
- Support patients to overcome digital barriers
Community Collaborators
No