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Quality & Patient Safety

We are committed to making NYP the safest academic health system by promoting zero harm and optimal patient outcomes, through research and innovation, and by developing and sharing best practices.

At NewYork-Presbyterian, we are proud to be recognized for providing high-standard, compassionate health care. Patient safety is the cornerstone of delivering care of this quality. We are committed to making NYP the safest academic health system by promoting zero harm and optimal patient outcomes, through research and innovation, and by developing and sharing best practices. At NYP, we are all accountable for quality and patient safety. Here are just a few ways we make sure you and your family stay safe when visiting our hospitals.

COVID-19

The Infection Prevention & Control team continues to play a critical role during the COVID-19 pandemic by containing and preventing COVID-19 transmission within the healthcare setting to keep patients, visitors and healthcare personnel healthy and safe. For more information about COVID-19, see the main NYP coronavirus information page.

Coronavirus Information: What to Know
Center for Patient Safety Research Team

Center for Patient Safety Research

The Center for Patient Safety Research works to improve patient safety by developing solutions that are effective, replicable and scalable. Led by Dr. Jason Adelman, the Center is a collaboration among NewYork-Presbyterian, Columbia University Irving Medical Center, and Weill Cornell Medical Center. With funding from the National Institutes of Health and the Agency for Healthcare Research and Quality, the Center conducts innovative patient safety research and its application to a wide range of healthcare settings.

Center for Patient Safety Research

Patient Safety Research Fellowship

Funded by Agency for Healthcare Research and Quality, the Patient Safety Research Fellowship trains Medicine and Pediatric clinician-researchers in interdisciplinary, systematic methods for improving quality, safety, and effectiveness of care. Over the course of 2 years, this unique fellowship allows for protected time to conduct research, provides funding for a master’s degree at Columbia University’s Mailman School of Public Health, and supports the development of a grant proposal with guidance from a research mentor.

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Department of Quality and Patient Safety (QPS)

Mission

Mission

To be a high reliability organization that promotes and supports quality and safety, optimal patient outcomes, research and innovation.

Mission

Vision

To make NYP the best and safest academic health system by promoting:

  • High reliability
  • A culture of safety
  • Zero harm
Purpose

Purpose

To support the systematic organization-wide approach to planning, designing, measuring, assessing, and improving organizational performance. Initiatives are designed to:

  • Attain optimal patient outcomes and patient and family experiences
  • Support an engaged and safe workforce
  • Enhance appropriate utilization of resources
  • Minimize risks and hazards of care
  • Develop and share best practices

Our Quality and Patient Safety Domains


Quality Improvement

Quality Improvement

We engage Hospital staff in ongoing efforts to provide the best care to those we serve. We help manage and support a wide range of initiatives, offering staff methodologies and tools to bring quality improvement to every aspect of the work we do and the care we provide.

Patient Safety

Patient Safety

We are dedicated to helping all staff members maintain the safest environment at our Hospitals. Every employee is encouraged to identify and report anything that might result in harm to patients or to coworkers, as well as to speak up and share any concerns.

Handwashing photo

Infection Prevention and Control

Our team develops and implement evidence-based practices to prevent harm caused by infections in patients and healthcare personnel in the healthcare setting. Core components of the Infection Prevention and Control program include prevention of healthcare-associated infections in patients, visitors, and healthcare personnel, managing emerging infections and other communicable diseases, minimizing occupational exposures and educating staff, patients and visitors about infection prevention and control.

Analytics

Analytics

Analytics collects, manages, interprets, and shares data to help inform and continuously improve the care and safety of our patients. The Analytics team leverages data to measure our successes, identify areas for improvement, and benchmark against peer institutions.

Regulatory Accreditation

Regulatory Accreditation

We oversee efforts to maintain the highest standards of quality and safety, in keeping with guidelines set forth by agencies that regulate and accredit hospitals. Our team works closely with these agencies to keep abreast of newly-established protocols to improve health outcomes and helps implement them at our Hospitals.

Improvement Science

Improvement Science

Our team of Clinical Systems Engineers (CSEs) employ lean methodology and use A3 thinking to provide a systematic approach to improving performance gaps. CSEs are available to coach teams by offering ideas, tools, and facilitation to assess and analyze current processes, identify best practices, and assist with implementing improvements to patient care processes. The goal of the Improvement Science team is to foster a culture of continuous improvement across NYP by creating an army of problem solvers through teaching and coaching of lean principles.