Patient & Family Advisory Council

NewYork-Presbyterian Queens

Maternal Child Health Family Advisory Council

NewYork-Presbyterian Queens Maternal Child Health Family Advisory Council (MCFAC) is a group of devoted parents and family members of patients who are committed to working with the NewYork-Presbyterian Queens' physicians, nurses, staff and administrators to provide family-centered care to all patients.

Our mission is to foster an environment where patients feel safe and empowered to work in partnership with NewYork-Presbyterian Queens in providing the patient-family perspective and constructive feedback to enhance the quality, safety and the delivery of care to all mothers, babies and children.

The MCFAC strives to provide an opportunity for patients and families to serve as a collective voice to ensure that all patients experience clinical excellence and compassionate care.

Become a Member

NewYork-Presbyterian Queens MCFAC is comprised of parents and adult family members of the Maternal Child Health departments and select physicians, nurses, staff and administrators committed to the vision and mission of the MCFAC.

NewYork-Presbyterian Queens MCFAC is led by a Chairperson (a parent) and the Executive Committee is comprised of parents, family members, physicians, nurses, and hospital staff and administrators.

If you are a parent or adult family member and are interested in becoming a member of the NewYork-Presbyterian Queens MCFAC member, please complete the membership application below.

The MCFAC Executive Committee will review your application and contact you to arrange an interview. All NewYork-Presbyterian Queens MCFAC members are subject to guidelines and rules governing volunteers at the hospital, including those applying to patient confidentiality.

 

 

About FAC

In the year 2020, NewYork-Presbyterian Queens pursued to integrate a family-centered approach within all Maternal Child Health departments. The Maternal Child Health Departments include: Mother & Baby Unit, Labor and Delivery Unit, Neonatal Intensive Care Unit (NICU) and the Pediatrics Unit. The MCFAC was formed during this year and is made up of parents, family members, physicians, nurses, social workers, child life specialists, and hospital staff and administrators. Our goal is to work collaboratively with all members to improve our service lines, programs, resources, patient satisfaction and the delivery of care.

Maternal Child Health Family Advisory Council

NewYork-Presbyterian Queens

Arinna Christopher
Patient Experience Lead