Treatment plan
The professional healthcare team of doctors and nurses will explain and discuss your treatment plan with you.
Ask questions
Whenever you talk to your doctor or nurse, ask for the answers to the following three questions:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
Keep us informed
Let us know how you feel or if your condition improves or worsens. If you need help, please use your nurse call bell.
Medications
Make sure that your nurse and doctor know what medications you are already taking. For your safety and to reduce the potential for medication errors, your medications will be given to you in individual doses at the appropriate times.
Surgery or procedures
If you need surgery or other procedures, you will be required to give consent in writing.
Health care decisions
You, or a person you choose to be your representative (also known as a health care proxy), will be involved in all decisions regarding your treatment throughout your hospital stay.
Case management
The Case Management/Social Work Department assists patients with their hospital stay and discharge arrangements. The department consists of social workers and registered nurse case managers who monitor hospital stay from admission to discharge. The case manager works closely with your attending physician to expedite tests or treatment to prevent unnecessary or prolonged hospitalization. The social worker assists with the patient's placement in a nursing home or rehabilitation facility, if necessary. In addition, social workers provide counseling services for medical center patients and their families. For additional information, call 718-780-3582.
Patient advocates/Quality management
Patient advocates are hospital representatives who help patients by providing information to patients and their families about patient rights and advance directives. Patient advocates respond to patient concerns and serve as the liaison between the patient, family, and members of the health care team. The department is open Monday-Friday, from 8:30 a.m. to 5:00 p.m. For additional information, call 718-780-3375.
Legal concerns
The office of Legal Affairs oversees questions and concerns regarding advanced directives and consent. The office is open Monday-Friday from 8:30 a.m. to 5:00 p.m.
Gift shop
Located in the lobby of the Carrington Pavilion, the gift shop is open from 10 a.m. to 7:30 p.m. Monday through Friday, and from 10 a.m. to 5 p.m. Saturday and Sunday.
A variety of items are available for people of all ages. The selection includes:
- A variety of baby gifts and plush animals
- Religious items
- Balloons, flowers, greeting cards
- Sundries, hygiene amenities, personal care items
- Handbags, jewelry and accessories
Items can be purchased in person or over the phone by calling 718-780-3366. The gift shop accepts American Express, Visa MasterCard, and Discover.
The gift shop is operated by the NewYork-Presbyterian Brooklyn Methodist Hospital Auxiliary through the Department of Volunteers.