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Quality & Patient Safety

Pediatric Key Quality and Patient Experience Indicators

Doctors working on patient
Doctors working on patient

At NewYork-Presbyterian, we are committed to delivering exceptional care in a compassionate manner to children and their families. Our key quality indicators for pediatrics provide a transparent snapshot of our performance in crucial areas such as patient safety, treatment effectiveness, and overall patient care experience.

Continuous improvement is at the heart of our pediatric services. We diligently monitor these metrics to ensure that every child receives the highest standard of care and service while also empowering families with the information they need to make informed decisions. Explore our data and learn more about how we strive to enhance every aspect of pediatric healthcare.

Time period: January 2025 - December 2025

Hospital-Acquired Catheter-Associated Urinary Tract Infection (CAUTI)

Rate:

2.2

*Benchmark: 1.1

Some children need a catheter to help with urination when they are very ill or if they are not urinating due a specific condition. These catheters are a risk for infection and our pediatric nurses and doctors take measures to prevent infection through actions like sterile placement, daily care and early removal when no longer needed. Our teams also share what we learn and learn from others by participating in the Children’s Hospitals’ Solutions for Patient Safety collaborative (SPS).

Spinal Fusion Surgical Site Infections

Rate:

1.18

*Benchmark: 1.4

When children need complex spine surgery, there is a chance of developing an infection associated with that surgery. We continuously strive to reduce surgical site infections through work with multidisciplinary teams including our surgeons, nurses, anesthesiologists, pediatricians, nutritionists and wound care specialists. We also participate with the Children’s Hospitals’ Solutions for Patient Safety (SPS), the national children’s safety collaborative, to share lessons learned and to decrease patient harm.

Unplanned Extubation

Rate:

0.42

*Benchmark: 0.42

Sometimes the infants and children in our intensive care units need a small tube placed in their airway when they need help to breathe with a ventilator. There tubes are at risk of movement or dislodgement (an unplanned extubation event), which can be dangerous for the child and their breathing. Our nurses and intensive care doctors work with our respiratory therapists to reduce the risk of these unplanned extubation events. These teams also work collaboratively with other children’s hospitals through Solutions for Patient Safety (SPS) in order to share preventative practices.

Central Line Associated Blood Stream Infections (CLASBI)

Rate:

0.82

*Benchmark: 0.88

Children and neonates may require a special catheter (central line) to support their medical care. However, these central lines can be associated with infection. We work to decrease our central line associated blood stream infections (CLABSI) across our pediatric units and partner with the Children’s Hospitals’ Solutions for Patient Safety* (SPS), the national children’s safety collaborative, to share lessons learned and to decrease patient harm.

Hand Hygiene

Rate:

100%

 

An important part of preventing infections is staff adherence to hand washing. NewYork-Presbyterian conducts regular hand hygiene observations to ensure hospital team members are following best practices to keep children safe.

 

*Benchmark Rates: Solutions for Patient Safety Network

Patient Experience Survey

Children’s Hospital of New York at NewYork-Presbyterian provides the highest quality, most compassionate care. With the combined expertise of Columbia and Weill Cornell Medicine, we put our patients and families first.

Understanding our patient’s and families’ experience is a vital part of how we improve our services and ensure the best care to all patients and families. After a visit at the Children’s Hospital of New York, you or your child may receive a survey to provide feedback regarding your experience called the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Child Survey. This survey is used by pediatric hospitals across the country. On the survey question, “Would you recommend this hospital to your friends and family?” after an inpatient hospitalization, Children’s Hospital of New York achieves a Top Box rating, which is determined by receiving the highest possible score on the survey question.

Your Voice, Heard

NewYork-Presbyterian Inpatient Pediatrics

Would you recommend this hospital to your friends and family?

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Based on Child CAHPS survey data for 2025