RESPECT at NewYork-Presbyterian
At NYP, every person and every role counts. We will treat everyone as a valued human being, considering everyone’s feelings, needs, ideas and preferences. We will honor everyone’s contributions to creating a safe healing environment for our patients, families and colleagues.
As a Member of the NewYork-Presbyterian Community:
I believe:
Every individual who comes to us for care and who works here deserves my courtesy and respect.
Every contact with a patient or co-worker is a chance to build a trusting relationship.
It is my responsibility to honor our commitment to We Put Patients First.
Teamwork and clear communication are necessary for providing the highest quality care.
NYP is enriched by embracing our diversity and standing against racism and prejudice in all its forms.
Every team member contributes to NYP’s success and to creating an environment where everyone feels like they belong.
I will
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Treat others as they want to be treated, with kindness, courtesy, and empathy.
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Show respect in my words, actions, communication, and body language.
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Listen to and respond to patients, families, and colleagues.
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Do my best to assist a patient or colleague asking for help.
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Assume the best of others and give them the benefit of the doubt.
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Be open to the ideas of others and handle differences of opinion constructively.
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Hold myself, my colleagues, and my team accountable for our work.
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Help foster an environment of professionalism, openness, and high ethical standards.
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Uphold NYP’s commitment to diversity, inclusion and belonging.
I will not
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Speak or act disrespectfully toward anyone.
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Engage in or tolerate abusive or discriminatory language and behavior in any form.
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Speak negatively about patients or colleagues, especially in front of patients and visitors.
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Create an environment in which people are afraid to bring forward concerns or issues of safety.
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Act irresponsibly with NYP resources.