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RESPECT at NewYork-Presbyterian

At NYP, every person and every role counts. We will treat everyone as a valued human being, considering everyone’s feelings, needs, ideas and preferences. We will honor everyone’s contributions to creating a safe healing environment for our patients, families and colleagues.

As a Member of the NewYork-Presbyterian Community:

I believe:

  • Every individual who comes to us for care and who works here deserves my courtesy and respect.

  • Every contact with a patient or co-worker is a chance to build a trusting relationship.

  •  It is my responsibility to honor our commitment to We Put Patients First.

  • Teamwork and clear communication are necessary for providing the highest quality care.

  • NYP is enriched by embracing our diversity and standing against racism and prejudice in all its forms.

  • Every team member contributes to NYP’s success and to creating an environment where everyone feels like they belong.

I will

  • Treat others as they want to be treated, with kindness, courtesy, and empathy.

  • Show respect in my words, actions, communication, and body language.

  • Listen to and respond to patients, families, and colleagues.

  • Do my best to assist a patient or colleague asking for help.

  • Assume the best of others and give them the benefit of the doubt.

  • Be open to the ideas of others and handle differences of opinion constructively.

  • Hold myself, my colleagues, and my team accountable for our work.

  • Help foster an environment of professionalism, openness, and high ethical standards.

  • Uphold NYP’s commitment to diversity, inclusion and belonging.

I will not

  • Speak or act disrespectfully toward anyone.

  • Engage in or tolerate abusive or discriminatory language and behavior in any form.

  • Speak negatively about patients or colleagues, especially in front of patients and visitors.

  • Create an environment in which people are afraid to bring forward concerns or issues of safety.

  • Act irresponsibly with NYP resources.