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Pay My Bill / Charity Care

If you have received a Hospital bill from NewYork-Presbyterian Hospital and would like to pay online, please visit the payment portal here:

Click Here to Pay Your Hospital Bill Online

For Hospital billing questions, please email Patient Financial Services at pfshelp@nyp.org, or find the correct phone number listed by Hospital location here.

NEW Pre-service Payment Hotline

Now you can pay before your visit

NewYork-Presbyterian is now providing patients estimated Hospital out-of-pocket balances before a scheduled visit in an effort to decrease surprises when it comes to the cost of care. This new payment option allows patients to focus their efforts solely on their health on the day of their appointment.

For more information see FAQs.

If you would like to know more about your copay/deductible for your Hospital care, or if you would like to pay your copay/deductible in advance, please see below for the correct contact information listed by Hospital location:

To pay your copay/deductible prior to your Hospital appointment for services at:

  • NewYork-Presbyterian Allen Hospital
  • NewYork-Presbyterian/Columbia University Irving Medical Center
  • NewYork-Presbyterian Morgan Stanley Children's Hospital

call 646-697-7778

To pay your copay/deductible prior to your Hospital appointment for services at:

  • NewYork-Presbyterian/Weill Cornell Medical Center
  • NewYork-Presbyterian Lower Manhattan Hospital

call 646-297-9811

Pre-service Payment Hotline Hours: Monday - Friday, 8:00 am - 5:00 pm

Charity Care

NewYork-Presbyterian has a long-standing policy to assist eligible patients who receive health care services at our hospital and are in need of financial aid, regardless of age, gender, race, national origin, socio-economic or immigrant status, sexual orientation or religious affiliation.

Various physicians and other service providers (providers) may provide care to patients at a Hospital facility. Hospital Ambulatory Care Network (ACN or clinic) providers are covered by Hospital's Charity Care Policy; other providers are not. Providers are described by category of service or department, and ACN (clinic), if applicable. Click below to access the list of providers. For more specific information about a particular provider, you may inquire with that provider. Access contact information for a specific provider from find a doctor.

Charity Care Program Provider Participation