What does Connect do?
- Schedule a video visit with your doctor
- Request prescription refills
- See visit records and summaries
- Get additional records
- Manage your appointments
- Check-in before your appointment
- Communicate with your provider
- View, manage, and pay your bills
- Access your test results
Account Creation
If you're booking for yourself:
- Existing MyChart users: Log in to Connect to schedule an appointment.
- Patients aged 12+ without MyChart: If you've visited us before, call 646-962-4200 for a MyChart activation link.
- New patients aged 12+: Please sign up here.
If you're booking for someone else:
- Patients aged 12+ with MyChart: Have them log in to their Connect account to schedule an appointment.
- Patients aged 12+ without MyChart: If they've been to our organization before, call 646-962-4200 for a MyChart activation link.
- Children under 12: Call 646-962-4200 to verify proxy access and schedule an appointment.
- New patients aged 12+: Please have them create an account here.
Virtual Urgent Care
Virtual urgent care is a video appointment with a board-certified Columbia or Weill Cornell doctor that takes place through your phone, tablet, or computer. A virtual urgent care visit is for non-life-threatening conditions only and is available daily from 8 am until midnight.
In case of a medical emergency, please dial 911 immediately.
Download the NYP Connect® App or login in to Connect to make a virtual urgent care appointment. If you need to create an account or have questions, please see Account Creation section or call 646-962-4200.
Video Visits
We are proud to offer video visit technology. A video visit allows you to meet with your provider using your smartphone right from the comfort of your home. Please refer to the instructions below. For any questions or additional support, please call Connect Technical Support at (646) 962-4200.
- Creating a Connect Account Guide English / Spanish / French / Chinese / Korean / Arabic / Russian
- Connect Features Guide English / Spanish / Chinese / Korean / Arabic / French / Russian
- Starting a Video Visit Guide (Mobile) English / Spanish / Chinese / Korean / Arabic / French / Russian
- Starting a Video Visit Guide (Desktop/Laptop) English / Spanish / Chinese / Korean / Arabic / French / Russian
- Steps to complete eCheck-in (Desktop/Laptop) English / Spanish / Chinese / Korean / Arabic / French / Russian

