The Patient & Family Advisory Council (PFAC) is a group of volunteer patients, family members, caregivers, and staff that work together to ensure that patients receive the highest level of care. We use the constructive input that only patients and family members can provide to help us deliver higher levels of satisfaction. The committee meets every other month to address the needs and concerns of our patients and visitors.
Meetings
Meeting schedules are determined based on campus level PFAC needs and availability. Meetings are held in person with an optional zoom link.
Become a part of the PFAC
If you would like to share your experience, provide perspective and highlight issues important to patients and families, we invite you to join us. Our Council strives to represent the diverse community and patient population the Hospital serves. Prospective members should be:
- Current or former patients or their family members.
- Committed to regularly attending meetings.
- Willing to work collaboratively with Hospital Liaisons and other faculty and staff.
- Focused on providing meaningful feedback from a patient/family perspective as applicable.
- Able to represent the collective voice of patients and families rather than the individual’s perspective.
- An active voting member.
- Patient and Family Advisors are Hospital Volunteers. PFAC members are required to adhere to the NYP Volunteer policies and procedures.
Please complete the PFAC application by clicking on the link below. Applicants selected will be contacted for an interview and must be willing to complete the NewYork-Presbyterian’s Volunteer Services process.
Questions?
For more information, please contact Michelle Serna at [email protected].