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Get a quick diagnosis and treatment now without the wait for $49.
By downloading the NYP app you can visit directly with a Columbia or Weill Cornell Medicine expert right from your phone.

Benefits of Virtual Urgent Care

How does Virtual Urgent Care Work?

  • 1
    Download
    Download the NYP App (available on iOS and Android devices) and create an account

  • 2
    Connect
    Follow the steps to enter your symptoms and information and then connect with one of our doctors

  • 3
    Feel Better
    Receive an immediate evaluation, diagnosis, and treatment plan from our doctors

Don’t wait until you’re sick, download the NYP app and register NOW for Virtual Urgent Care.

Conditions We Treat

Here’s an overview of some of the conditions we treat:

  • Cold & Flu
  • COVID-19 Concerns
  • Ear pain
  • Chills
  • Cough
  • Fatigue
  • Fever
  • Runny or stuffy nose
  • Sinus infection
  • Sore throat
  • Skin
  • Bug bites
  • Cuts
  • Acne
  • Athlete's foot
  • Diaper rash
  • Dry skin & eczema
  • Poison Ivy/Oak
  • Rashes & hives
  • Eye
  • Eye infection
  • Eye irritation
  • Pinkeye/Conjunctivitis
  • Stye
  • Gastrointestinal
  • Constipation
  • Diarrhea
  • Heartburn/GERD
  • Nausea/Upset Stomach
  • Vomiting
  • Neurologic
  • Abnormal movements
  • Dizziness
  • Headaches
  • Weakness
  • Respiratory
  • Seasonal allergies
  • Bronchitis
  • Chest congestion
  • Body Aches & Pains (without fever)
  • Arm or leg pains
  • Back pain
  • General body-aches
  • Joint pains
  • Feeding or Sleep Issues (Pediatrics)
  • Breastfeeding problems
  • Fussiness or crying a lot
  • Refusing to eat
  • Spitting up
  • Genital or Urinary
  • Blood in urine
  • Pain with urination
  • Scrotal pain or swelling
  • STDs
  • UTI
  • Vaginal or Penile discharge/itching
  • Yeast Infection
  • Other
  • Help with specialist appointment
  • Missed appointments/can’t reach PCP
  • Prescription issues
  • Work note/School note request

For emergencies, please call 911 or visit the nearest emergency room.

How to Have a Better Virtual Healthcare Visit

image of Dr. Sharma in front of computer monitors

A telemedicine expert, Dr. Rahul Sharma, chairman of emergency medicine at NewYork-Presbyterian/Weill Cornell Medical Center, offers tips for a successful online visit with a doctor.

Read more »

Emergency Department vs. Urgent Care: Which one is right for you?

image of Dr. Sharma in front of emergency room

When you’re feeling sick and know you should see a doctor as soon as possible, how do you decide where should you go?

Dr. Rahul Sharma, chairman of emergency medicine at NewYork-Presbyterian/Weill Cornell Medical Center, answers the question — should you go to an emergency department or urgent care?

Read more »

Frequently Asked Questions

What is a Virtual Urgent Care visit?

Virtual Urgent Care provides real-time access to a doctor via video chat with a smart phone, tablet or computer seven days a week, from 8am to midnight for Adults and 8am to midnight for Pediatrics.

Who is eligible for a Virtual Urgent Care visit?

Anyone is eligible to use Virtual Urgent Care as long as you are located in New York, New Jersey, Connecticut and Florida at the time of your visit. For questions or to start a visit, click here.

What will a Virtual Urgent Care visit cost?

Registering for NYP OnDemand is free of cost. Real-time access to a doctor using our Virtual Urgent Care services is $49 per visit. Your price may differ depending on your insurance provider.

How can I pay for my visit?

Be prepared to pay for your Virtual Urgent Care visit with a credit card at the time of your visit. You will be asked to enter your credit card information after you enter the waiting room. Depending on your insurance coverage, you may be able to submit a claim to your insurance, and be reimbursed for this service. Please check with your insurance carrier to determine if your plan offers this as a covered benefit. Additionally, we accept all Flexible Spending Account (FSA) and Health Spending Account (HSA) cards.

See more FAQs »