Pilot Visitation Program at NYP Lower Manhattan


Dear Valued Patient,

Thank you for choosing NewYork-Presbyterian Lower Manhattan for your care. NewYork-Presbyterian Lower Manhattan Hospital (NYP-LMH) is committed to providing you high quality, safe and compassionate care. As the number of individuals with COVID-19 continues to decline in our community, we are pleased that we may pilot a Visitation Program in accordance with recent New York-State Department of Health guidelines.

The Pilot Visitation Program will enhance the opportunity for your family members or loved ones to visit you while you are hospitalized at NYP-LMH, in addition to those that may visit per our current visitation policy.

This Pilot Visitation Program at NYP-LMH will remain in place for three weeks, starting on Wednesday, May 20th to Wednesday, June 10, 2020. The visitor must:

  • Be limited to one adult person per visit
  • Undergo temperature and symptom screening upon arrival*
  • Perform hand hygiene and wear appropriate personal protective equipment at all times
  • Remain at your bedside throughout the visit unless directed by your clinical team
  • *If a visitor does not pass the screening process or does not follow hospital protocols, they will not be allowed to visit. You may select a different visitor.

Visitation hours will vary by location as follows:

  • General inpatient units = limited to 1 visitor between 11:00am-3:00pm daily
  • Emergency Department = limited to 1 visitor, starting at patient arrival for a maximum stay of four hours
  • Same Day Surgery and Procedures = limited to 1 visitor, starting at patient arrival through the intake process for a maximum stay of one hour

We understand that this is a particularly stressful time in your life, especially in light of the pandemic. Please know that we remain wholly dedicated to supporting you and your family during this challenging time.

If you have any questions about these changes, please do not hesitate to speak with Patient Services Administration or your care team. Thank you for observing these important measures in the pilot program to promote a safe and healing environment for all.

Laura L. Forese, M.D.
Executive Vice President &
Chief Operating Officer

Juan Mejia, MPH
SVP & Chief Operating Officer
NYP Lower Manhattan Hospital