FAQ

Frequently Asked Questions

What experts are available to provide your second opinion?

Our program consists of over 300 NYP experts from Columbia Doctors and Weill Cornell Medicine for virtually every specialty and subspecialty of medicine and surgery, ranging from neurology, pediatrics, oncology, obstetrics and gynecology, cardiology, orthopedics, dermatology, and vascular medicine.

After carefully reviewing your request and your medical records, our team at NYP will determine which physician specialist is most appropriate to handle your second opinion case. You may request a particular physician, and we will try to accommodate that request, but we cannot guarantee that specialist will be assigned to your case.

Should I get an NYP Second Opinion or visit NewYork-Presbyterian Hospital for an in-person appointment?

If you do not live within convenient traveling distance of NewYork-Presbyterian Hospital or if you would like a remote consultation from the convenience of your home, we recommend NYP Second Opinion.

Is NYP Second Opinion available to anyone?

At this time, we do not offer NYP Second Opinion to patients who live in Iowa, Louisiana, Maine, Maryland, Michigan, New Mexico, Nevada, North Dakota, and Wyoming.  If you would like to visit NewYork-Presbyterian for an in-person appointment, you may schedule a visit by calling 1-800-NYP-WELL. An in-person appointment may be covered by your insurance, depending on your insurance coverage.

We do not currently offer NYP Second Opinion to patients who live outside of the United States. We encourage you, however, to contact Global Services.

How much does NYP Second Opinion cost?

NYP Second Opinion costs $800*. This fee includes:

  • Access to a care coordinator and staff physician from Grand Rounds
  • Collection, digitization and distribution of your medical records
  • Review and a written opinion by our NYP expert physician
  • Follow-up for additional questions and referrals
  • General Radiology and Pathology interpretations

*Please note that depending on the complexity of your case, there may be additional fees for Radiology and Pathology interpretations.

Will my insurance cover the cost of NYP Second Opinion?

Most health plans do not cover online second opinions or consultations. You are responsible for the cost of NYP Second Opinion. NYP cannot file a claim with your insurance carrier, nor can we provide a procedure (CPT) code for the NYP Second Opinion service. The cost of NYP Second Opinion may, however, be paid through your Flexible Spending Account or Health Savings Account. We are happy to address any questions you may have about payment.

I'd like to get a second opinion from an NYP physician. How do I begin?

You can conveniently begin the second opinion process online. To start, first create an account. After you create your account, you will be lead through the process of obtaining a second opinion. You can also contact our partner Grand Rounds between 9 am and 9 pm EST at 1-800-391-6920 to help you navigate through the process.

How long does the NYP Second Opinion process take?

We do our best to deliver your NYP Second Opinion as quickly as possible. Our process is medically rigorous, personalized, and comprehensive so we can provide you with the highest quality service. The timeline can vary depending on how quickly we can collect all of your medical records from your various medical providers. Once our NYP expert physician receives your complete medical records, we aim to provide you with a written second opinion in 3-5 business days.