Overview
If your child needs to stay overnight in the hospital, it can be a scary time for your child and you. At NewYork-Presbyterian Queens, we do all we can to make your experience here comfortable. We designed our Pediatric Inpatient Unit with children and families in mind. Every member of your child’s care team — physicians, pediatric nurses, social workers, child life specialists, and other staff members — has the compassion and expertise to make your experience with us as easy as possible. In our state-of-the-art, comfortable, nurturing setting, we are united in our commitment to providing the best experience and outcome possible for you, your child, and your family.
About Our Program
A Team of Specialists
At NewYork-Presbyterian Queens, everyone who works in the Pediatric Inpatient Unit shares a dedication to caring for children. They have made it their life’s work because they feel passionate about their work. Your child’s care team includes pediatric hospitalists — physicians who work within the hospital to ensure your child receives all the care they need. A pediatric hospitalist is available 24 hours a day, seven days a week, all year long.
In addition, your child can receive care from any of the pediatric subspecialists in our hospital, such as doctors from pediatric cardiology, neurology, gastroenterology, pulmonology, general surgery, urology, and orthopedics. Whatever treatment your child needs, the hospitalist will arrange it.
Our Approach To Care
Holistic and Comprehensive Care
At NewYork-Presbyterian Queens, we recognize that every child with a medical condition has a unique set of symptoms, circumstances, and needs. We take a holistic approach to care that considers the entire patient, including their physical, emotional, and social factors. We partner with patients and their families in shared decision-making, empowering them with knowledge, support, and the most effective treatment options to achieve the best possible outcome for every child.
We’re Here for Your Family
We understand how important it is to be by your child’s side during their stay. Each inpatient room has a comfortable sleeper chair to allow a caregiver to stay overnight. We provide daily meals for one caregiver, so you do not have to leave your child’s bedside. Parents may visit their children at any time of the day or night.
Easing the Hospital Experience
To make your child’s experience in the hospital as pleasant as possible, we provide free television, iPads, and a playroom. Our warm, specially trained child life specialists interact with your child through activities and support them during certain clinical procedures. They aim to relieve anxiety and help your child adjust to the hospital setting. We also have pain management experts who help your child feel as comfortable as possible.
Pediatric Hospitalist Program
Hospitalists are doctors who work exclusively within the hospital and provide continuity of care. There is always a pediatric hospitalist onsite at the Pediatric Inpatient Unit and can promptly connect children with the care they need.
Child Life Specialists
Our dedicated child life specialists work with your child and your family in the Pediatric Inpatient Unit before surgery or a procedure to address any fears, reduce anxiety, and answer any questions you may have. They are specially trained and certified to ensure that each child’s hospital experience is positive and supportive.
Parents As Team Members
As a parent, only you can provide important information about your child. You can also help other team members shape your child’s personalized treatment program based on your child’s physical, emotional, and practical needs. Your input is critical for making final decisions regarding your child’s care, and our multidisciplinary team is here to work alongside you and your family to achieve the greatest possible outcomes for your child.
Why Choose Us
Ensuring a High-Quality Patient Experience
All of our Pediatric Inpatient Unit staff are specially trained to ensure a high-quality experience during your child’s hospital stay. Our goal is to enhance communication between healthcare staff and patients. From the moment they walk through our doors, our warm and caring staff will put your child at ease. Our staff will take the time to introduce themselves, and you’ll learn their roles in caring for your child. As much as we can, we explain the duration of each test, procedure, visit, or hospital stay. We will describe what you can expect, answer any questions, and let you know how to contact us if you need something.
Seamless Access to World-Class Medical Experts
NewYork-Presbyterian Queens is affiliated with NewYork-Presbyterian & Weill Cornell Medicine, an Ivy League medical school that is among the nation’s best in patient care, medical education, and research. We offer many highly specialized services typically found in an academic medical center but without the commute to Manhattan and in the comfortable setting of a local community hospital. Your child has access to the world-class resources available through our affiliations with the NewYork-Presbyterian healthcare network, ensuring that they receive the most advanced care close to home.
Affiliated with Nationally Ranked Children’s Hospitals
NewYork-Presbyterian Queens offers young patients seamless access to two renowned children’s hospitals, NewYork-Presbyterian Morgan Stanley Children’s Hospital and NewYork-Presbyterian Komansky Children’s Hospital. Both hospitals are among the nation’s leading centers for diagnosing and treating childhood diseases. They are both major referral centers for complex and rare disorders in infants, children, and adolescents.
5-Star Quality Rating
NewYork-Presbyterian Queens has received the Centers for Medicare and Medicaid Services (CMS) 5-star Quality rating, becoming the only hospital in Queens to achieve this recognition. This prestigious rating reflects our unwavering commitment to providing patients with the highest level of quality patient care.