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Using and Disclosing Medical Information

How we may use and disclose medical information about you

The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures we will explain what we mean and give examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one or more of the categories.

  • For Treatment. We may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, medical students or other Hospital personnel who are involved in your care. Different departments of the Hospital also may share medical information about you in order to coordinate the different things you need, such as prescriptions, lab work and x-rays. We also may disclose medical information about you to people outside the Hospital who may be involved in your medical care.
  • For Payment. We may use and disclose medical information about you so that we may bill for treatment and services you receive at the Hospital and can collect payment from you, an insurance company or another party. For example, we may need to give information about surgery you received at the Hospital to your health plan so that the plan will pay us or reimburse you for the surgery. We may also tell your health plan about a treatment you are going to receive in order to obtain prior approval or to determine whether your plan will cover the treatment. We may also disclose information about you to other healthcare facilities for purposes of payment as permitted by law.
  • For Healthcare Operations. We may use and disclose medical information about you for operations of the Hospital. These uses and disclosures are necessary to run the Hospital and make sure that all of our patients receive quality care. For example, we may use medical information to evaluate the performance of our staff in caring for you. We may also combine medical information about many patients to decide what additional services the Hospital should offer, what services are not needed and whether certain new treatments are effective. We may also combine medical information we have with medical information from other hospitals to compare our performance and to make improvements in the care and services we offer. We may also disclose information to doctors, nurses, technicians, medical students and other Hospital personnel for educational purposes. We may also disclose information about you to other healthcare facilities as permitted by law.
  • Appointment Reminders. We may use and disclose medical information to contact you to remind you that you have an appointment for treatment or medical care.
  • Treatment Alternatives. We may use and disclose medical information to tell you about possible treatment options that may be of interest to you.
  • Health-Related Benefits and Services. We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.
  • Fundraising Activities. We may contact you to raise money for fundraising activities at the Hospital. Unless you give us permission to use additional information, we would limit use of your information to contact information, such as your name, address and telephone number, and the dates you received treatment or services at the Hospital. If you do not want to be contacted for fundraising efforts, you may opt out of such fundraising efforts by following the procedures described in fundraising letters you receive or by writing to Director of Operations, Office of Development, NewYork-Presbyterian Hospital, 525 East 68th Street, Mail Box 123, New York, NY 10065; calling 866-841-2420; or e-mailing optoutnyp@nyp.org.
  • Inpatient Directory. We may include certain limited information about you in the Hospital's directory while you are a patient at the Hospital so your family, friends and clergy can visit you in the Hospital and generally know how you are doing. This information may include your name, location in the Hospital, your general condition (e.g., undetermined, fair, good, etc.) and your religious affiliation. The information in the directory, except for your religious affiliation, may be released to people who ask for you by name. This information, including your religious affiliation, may be given to a member of the clergy, such as a priest or rabbi, even if they do not ask for you by name. You may specifically request that we not include you in the directory when you register.
  • Individuals Involved in Your Care or Payment for Your Care. We may release medical information about you to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for your care. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.
  • Research. Under certain circumstances, we may use and disclose medical information about you for research purposes. For example, a research project may involve comparing the health and recovery of all patients who received one medication to those who received another for the same condition. All research projects, however, are subject to a special approval process. This process evaluates a proposed research project and its use of medical information to balance research needs with patients' needs for privacy of their medical information. Before we use or disclose medical information for research, the project will be approved through this process. However, we may disclose medical information about you to people preparing to conduct a research project, for example, to help them look for patients with specific medical needs, so long as the medical information they review does not leave the Hospital. When required by law, we will ask for your specific written authorization if the researcher will have access to your name, address or other information that reveals who you are or will be involved in your care at the Hospital.
  • As Required By Law. We will disclose medical information about you when required to do so by federal, state or local law.
  • To Avert a Serious Threat to Health or Safety. We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Contact

Privacy Office
NewYork-Presbyterian Hospital
525 East 68th Street, Mailbox 10
New York, NY 10065
Phone: (212) 746-1327
E-mail: Privacy@nyp.org

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