Apr 26, 2017

On behalf of NYP, Shauna Coyne, Director of IT Innovation, accepts the American Telemedicine Association 2017 President’s Award for the Transformation of Health Delivery.

NewYork-Presbyterian’s innovative telemedicine program, NYP OnDemand, was honored this week by the American Telemedicine Association with the President’s Award for the Transformation of Health Delivery at the ATA 2017: Telehealth 2.0 conference in Orlando, Florida.

The award recognizes the leadership of an organization that incorporates virtual healthcare services as part of an initiative resulting in improved quality and better value healthcare for a large population of patients. 

“We are honored to receive recognition from the nation’s premier telemedicine organization for the work we are doing in the digital health space,” said Daniel Barchi, chief information officer of NewYork-Presbyterian. “Advancing health information technology is critical to the future of healthcare and a key priority of NewYork-Presbyterian. Our goal with NYP OnDemand is to help patients from around the country take better control of their healthcare, with the ease and convenience of virtual, on-the-go access to NewYork-Presbyterian’s world-class medical care.”

“Patients are beginning to expect care at the touch of the button, and with our NYP OnDemand platform, that’s exactly what we can deliver for many of them,” said Dr. Peter Fleischut, chief innovation officer of NewYork-Presbyterian. “Since our rollout last summer, we have been committed to bringing NewYork-Presbyterian’s state-of-the-art expertise to patients directly on their mobile devices.”

Launched in July 2016, NYP OnDemand is NYP’s comprehensive suite of digital health services designed to improve and expand patient care, and to extend physician collaboration. The suite includes four distinct services: Second Opinion, Inter-Hospital Consult, Express and Urgent Care, and Virtual Visit. In just over nine months since launching, NYP OnDemand providers have completed over 2,300 encounters, and have recorded a 95 percent satisfaction rate for services across the suite.