Family-centered care is an approach to health care that respects the central role the family plays in caring for a sick child, both in and out of the hospital setting. Doctors, nurses, hospital administrators, and families all collaborate in an environment of trust and respect.
The Family Advisory Council (FAC) at Morgan Stanley Children's Hospital is a group of parents, hospital staff, and faculty who work together to make the hospital a better place for children and families. Our mission is to promote family-centered care.
The hospital can be an intimidating place for all families. The Family Advisory Council works with the hospital to ensure that families get all the information they need so that they can care for their children with confidence.
It has long been a goal of the FAC to establish a Family Resource Center at Morgan Stanley Children's Hospital. A Family Resource Center is truly about making care more patient-centered by providing a "one-stop-shopping" experience for information pertaining to the hospital as well as to a clinical diagnosis or procedure. In the summer of 2011, the goal of opening a Family Resource Center became a reality.
The Family Faculty Program provides an educational forum for residents to hear directly from parents of patients about their experiences related to a specific topic. During these interactive sessions, FAC members provide real-life, in-person examples about a topic and then the residents can react and engage with them to discuss ways to handle different situations related to that topic. Under the leadership of Dr. Patricia Hametz, we have created a repeatable three-year curriculum of family-presented topics.
FAC members currently serve on:
Since 2007, the Family Advisory Council, in partnership with our advisors, has submitted applications to the NewYork-Presbyterian Patient-Centered Care Grant program. We are extremely proud of our track record. We have been awarded at least one grant each year, which has been used to make the hospital experience more family-friendly and patient-centered. Thank you to NewYork-Presbyterian Hospital's Volunteer Department for this empowering program, which has enabled us to provide:
These tips sheets have been prepared by parents for parents to help in caring for a hospitalized child. Print them out and carry them with you as important reminders and useful tools. Remember, parents are key members of their child's healthcare team.
If you are a parent or family member, you are eligible to join the Family Advisory Council if:
If you are a staff member or faculty member, you are eligible to join the Family Advisory Council if:
To join the Family Advisory Council complete the online membership application or print out, complete and mail it to the address below.
Membership and Placement Coordinator — Family Advisory Council
NewYork-Presbyterian Morgan Stanley Children's Hospital
3959 Broadway CHS-117
New York, NY 10032