Volunteer

NewYork-Presbyterian Lawrence Hospital volunteers are warm and caring individuals who give back to their community. Volunteers offer their time, talent and dedication throughout the hospital in patient care and clerical settings providing an extra dimension of care to our patients and families.

Information Desk

Information desk volunteers greet visitors to the hospital, provide directions and answer questions. They may also walk visitors to the area of the hospital they wish to visit, and be called upon to discharge patients who need wheelchairs.

Patient Care Units

Unit volunteers add an additional dimension of care and compassion to patients and their families. Responsibilities include providing assistance to patients, family members, and visitors and also helping the nursing and unit staff to put patients first. This includes visiting and talking with patients, offering emotional support, satisfying nonclinical needs and assisting visitors on the unit.

Emergency Department

The volunteer role in the Emergency Department is to enhance the personal dimension of genuine concern and compassion to patients and their families. The volunteer reassures patients and their families that someone is concerned about their emotional and social needs. This has a significant impact on the individual's perception of the ED and hospital experience. The volunteer, through communication, companionship and the use of problem solving techniques, can change what might otherwise be perceived as an insensitive, impersonal environment, to one of compassion and genuine concern. You must be over 18 years of age.

Gift Shop

The gift shop is looking for friendly, pleasant volunteers to help put away stock, check and price new merchandise and greet customers.

Clerical

This opportunity offers the chance for a volunteer to become a valuable member of a department team. Volunteers will provide much needed general office assistance at the direction of departmental staff. Duties may include answering telephones, filing, data entry or light typing, labeling, running errands, etc. Pleasant personality and accuracy are important. Opportunities are available in various settings: clinics, nursing units, doctor office, administration etc.

Becoming a Volunteer

Requirements

  • Application: A fully completed application, including the reference form, may be submitted via mail, fax, or in-person drop off. After submitting your application, it will be reviewed by the Director of Volunteer Services. You will be contacted post review regarding the status of your application. Please note: A valid Social Security number is needed in order for any application to be reviewed.
  • Application Packet
  • Interview: If there is an opportunity you might be suitable for, you will be scheduled for an interview. Please note some programs do require a second interview with your designated supervisor.
    • Pre-placement medical evaluation: A medical screening at the campus specific Workforce Health and Safety department will be arranged. This evaluation is required by New York State Public Health Law to promote the safety and well-being of our patients and our staff. The visit includes a physical and a two-step PPD (Tuberculosis/TB) test.
    • Orientation: You will complete an online orientation and quiz before starting your volunteer assignment. The orientation will cover hospital guidelines, regulations, policies & procedures as they pertain to your volunteer placement. You will also complete an orientation with the area to which you are assigned within 30 days from start.

Expectations

  • Commitment: We ask volunteers to commit to at least one consecutive four- hour period per week and a minimum of 150 hours, some opportunities may differ.
  • Schedule: Assignment times will vary depending on opportunity. If you cannot come in at your designated time you will need to alert the proper supervisor and do a makeup assignment at an agreed time.
  • Attendance/Absence: Volunteers must communicate with the Volunteer Department for any need for an extended absence or if you will be ending your volunteer commitment.
  • Timekeeping: You will be required to log all of your volunteer hours into our timekeeping system.
  • Annual Compliance: Volunteers must maintain compliance with annual health reviews, evaluations, and education, as well as other items as necessary.

Frequently Asked Questions

What is the process?
Once your application is received, it is reviewed and assessed. If we have an opening for the time, day, and program you are interested in, we will invite you to an interview. Once interviewed in our office, you will be referred to a direct supervisor who will also interview you. After the interview process, you will have a medical screening provided by the hospital at no cost.

How long does it take to be processed?
On average, it takes 4 weeks to be completely processed and ready to volunteer.

What are your time commitments?
The minimum time commitment is 4 hours a week for a total of 150 hours of service (approximately 6 months of service). You must be able to commit to coming in on a weekly basis.

How old must I be?
The minimum age to volunteer is 14 years of age.

Is there a dress code?
Yes. Volunteers are not allowed to wear blue jeans, sweatpants, sweatshirts, open toe shoes, t-shirts, or shorts. All volunteers will be given a smock that they must wear over their clothing while volunteering.

Contact

For more information about volunteer opportunities at NewYork-Presbyterian Lawrence Hospital, please email mlillis@lawrencehealth.org or call 914-787-3316.